About Us.
Your Strategic Partner
At ECG, we’re laser-focused on results. Clients rely on us for research-based communications that are targeted, engaging and highly effective. As your strategic partner, we’ll be a central part of your team.
OUR TEAM
PRESIDENT / OWNER
Kristen Volkland
Advocate for ECG clients. Architect of strategies that build the bottom line. Inspires our creative team to aim for remarkable results. More than 25 years’ experience in education, healthcare, corporate communications and nonprofits.
VICE PRESIDENT OF OPERATIONS
Katherine Noyes
Experienced advertising and marketing pro. Detail oriented. Keeps everything on track and on message. Pinpoints client needs with precision to produce print and digital products that get results. Go-to source for ECG clients for more than 17 years.
VICE PRESIDENT OF CREATIVE OPERATIONS
Cindy Tavlin
Big picture thinker. Master strategist who creates campaigns that elevate brands with targeted messages. Experienced inbound marketing guru. Marshals the combined power of digital and print to drive traffic and generate solid leads.
SENIOR ART DIRECTOR
Lynn Martin
Oversees ECG’s design team. Client focused and unfailingly creative. Brings years of high-level corporate experience to the table. Shapes rough concepts into targeted products that engage and persuade.
SENIOR WRITER, DIRECTOR OF PUBLICATIONS
Rose Duger
Award winning writer and journalist. Sharp editorial eye turns good stories into memorable ones. Loves a challenge—especially shaping rough ideas into copy that articulates our clients’ mission and vision.
ART DIRECTOR
Mary Massaro
Production expert with exacting eye. Tenacious about finding innovative solutions to solve print and digital challenges. Time-tested, dedicated pro who gets the job done—every time. Founding member of the ECG team.
DESIGN DIRECTOR
Alison Lorenz
Seasoned designer with sharp technical skills. Injects a fresh approach into products that engage customers and strengthen brand identity. Maintains clean files for seamless production and precise end products.
COPYWRITER
Erin M. Gallagher-Raj, Ph.D.
Regularly published journalist. Deep experience in education, higher education, journalism and digital marketing. Holds a Ph.D. in English. Former faculty member at the university and high school levels.
VICE PRESIDENT / OWNER
Ernie Volkland
Administrative ace with strong analytical skills. Operations focused. Provides balance to the creative side of the agency. Keeps a watchful eye out for business solutions that help our clients grow.
Our Work
The best way to get to know us is through our work. Take a look at the innovative solutions we’ve developed for our clients.